Branded online booking flow
Patients pick a service, time and clinician without phoning — reception stays focused on the chair.
Healthcare & Clinics
Healthcare Website Design UK
Patient-friendly healthcare websites with branded booking, secure patient portals and Cyber Essentials-aligned security as standard.
The problem
Why healthcare & clinics need a better website.
- 01
Bookings only by phone
Reception is the bottleneck — and patients give up on the third ring.
- 02
Patient records scattered
No single place to send forms, prep instructions or post-appointment summaries.
- 03
Off-the-shelf themes are a GDPR liability
Generic WordPress sites bolt on plugins that nobody has security-audited.
What we build
What we build for healthcare & clinics.
Patient portal (Client/Member Portal package)
Secure, branded portal for patient records, prep instructions and follow-up forms.
Services + team pages
Each service has its own clear page; each clinician has a proper bio with qualifications.
Cyber Essentials-aligned security
Built to Cyber Essentials guidance from day one — not retrofitted under regulatory pressure.
Accessible by default
WCAG-aware components so the site works for patients with visual, motor and cognitive needs.
Why us
Security and accessibility aren’t add-ons
Healthcare websites have a higher bar. We design assuming you handle special-category data, with security and accessibility baked in — the same standards we apply to legal and financial clients.
Pricing
What this typically costs.
Most clinics need a Business Website (from £1,999) plus a Client & Member Portal (from £3,500) for patient records and bookings.
See full pricingWhat healthcare websites get wrong
- Patient-unfriendly language — clinical terms where plain English would work better
- No online booking or appointment request option
- Outdated design that doesn’t inspire confidence before a patient has even walked through the door
- No CQC registration visible
- Accessibility failures (healthcare websites must meet WCAG 2.1 AA as a minimum)
What the CQC and NHS expect
We build accessibility and regulatory compliance in as standard, not as an add-on.
- CQC registration number displayed where applicable
- Accurate and up-to-date information about services
- Clear complaints procedure
- Accessible design (WCAG 2.1 AA minimum)
What your website actually needs to do
- Let patients know quickly whether you treat their condition or offer the service they need
- Make it easy to book, request a callback, or find directions
- Show your team — patients trust people, not logos
- Build confidence through credentials, CQC ratings, and patient reviews
Patient data and GDPR
Healthcare data is among the most sensitive personal data in existence. Every form and data collection point on your site is built to UK GDPR standards with explicit consent handling and secure transmission. Special-category data is handled with the additional lawful basis and safeguards that the ICO expects — not treated as a checkbox exercise. Practitioners who also handle legal or compliance workstreams (mental-health providers with court reporting, occupational health with regulator-facing reporting) will find the same principles set out on our solicitor sector page.
The case for a patient portal
For private clinics, dental practices, and specialist providers — a patient portal means appointment booking, medical questionnaires, and test result access can all happen online securely. It also cuts reception phone-time dramatically and gives patients a single, branded place to interact with your practice between visits.
What we include in the standard healthcare package
- CQC compliance elements
- WCAG 2.1 AA accessibility
- Patient-friendly copy
- Online appointment request or booking integration
- GDPR-compliant forms
- Team profiles
- Local SEO foundations
Who we build for
Private GP clinics, dental practices, physiotherapy and allied health, opticians, specialist consultants, mental health providers, and complementary therapy practices.
FAQ
Frequently asked questions
Do you understand CQC requirements for websites?
Yes. We include CQC registration numbers, complaints information, and accurate service descriptions as standard.
How do you handle patient data on enquiry forms?
All forms are built to UK GDPR standards with explicit consent handling, secure transmission, and no unnecessary data collection.
Can you build a patient portal?
Yes. Our healthcare portal work starts at £4,500 and includes appointment booking, secure document handling, and role-based access. See /portals.
Do you build for NHS practices as well as private?
We primarily serve private and independent healthcare providers. NHS practices have procurement requirements that typically fall outside our standard scope.
Does the website meet accessibility requirements?
Yes. We build to WCAG 2.1 AA as standard — this is the minimum expected for any UK healthcare provider website.
Ready to upgrade your healthcare website?
Book a free 10-minute call — no pitch, no pressure. We’ll listen, ask the right questions, and tell you straight whether we’re the right studio for the job.
Book a free 10-minute call